Privacy Policy

1. Introduction 
a. Tribal Company is committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat personal information.
b. Collecting personal information 

2. Tribal company may collect, store and use the following kinds of personal information: 
a. Name
b. Address
c. Phone Number
d. Email Address
e. Credit/Debit card details
f. IP address
g. This information is already stored on our internal systems and our website simply verifies you as a customer of Tribal Company. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at

3. Use of personal information
a. We use the information you provide for the following purposes: 
b. To send updates regarding the status of your enquiry or order
c. To send newsletters and details of offers and promotions in which we believe you will be interested
d. To improve the design and content of the tribal company website
e. To understand the buying behaviour of our registered users
f. To perform other general marketing and promotional activities focused on our products and services
g. To deliver advertising across various social media and other online platforms (e.g. Google, Facebook)

4. We use cookies to give you the best experience on our website and also to allow us and third parties to tailor ads you see on our website. For more information, please see our full cookie policy.
a. When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
b. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. 

5. Security of personal information 
a. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
b. We will store all the personal information you provide on our secure servers.
c. All electronic financial transactions entered into through our website will be protected by encryption technology.
d. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
e. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when using it to log in to our website).

6. Amendments 
a. We may update this policy from time to time by publishing a new version on our website.
b. You should check this page occasionally to ensure you are happy with any changes to this policy.
c. We may notify you of changes to this policy by email.

7. Your rights 
a. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to: 
b. the supply of appropriate evidence of your identity
c. requests can take up to 28 days to process
d. We may withhold personal information that you request to the extent permitted by law.
e. You may instruct us at any time not to process your personal information for marketing purposes.
f. Please let us know if the personal information that we hold about you needs to be corrected or updated.
g. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

8. Our details 
a. This website is owned and operated by Ruption Ltd t/a Tribal Company
b. Ruption Ltd is registered in the United Kingdom at 1 Vestry Road, Street, Somerset, BA16 0HY / Company No: 11090995 / VAT No: GB318 1021 47
c. You can contact us by writing to the business address given above, by using our website contact form, by email at

9. Klarna 
a. In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
b. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.